Travel insurance

Product description and features

Whether your clients travel for a little fun in the sun, cross the border to do some shopping, or visit family in another province, they must make sure they are covered.

To help your clients enjoy their vacation worry-free and to offer advantageous and competitive products, iA Financial Group has partnered with TuGo, one of the largest travel insurance providers in Canada.

TuGo has more than 50 years of experience and is one of Canada’s best-managed companies. Millions of travellers around the world have benefited from TuGo’s expertise and now it’s your clients’ turn!

iA travel insurance meets your clients’ needs!

  • Emergency medical insurance (single or multiple trips)
  • Coverage for pre-existing conditions
  • Trip cancellation and trip interruption coverage
  • Accidental death and dismemberment insurance
  • Baggage insurance and rental car protection
  • Coverage for contact sports, adventure sports and extreme sports

And practical packages:

  • Visitor to Canada package
  • Non-Medical package
  • All-inclusive Holiday package

iA travel insurance also meets your needs as an advisor:

  • Prospect and gain new clients
  • Better meet your clients’ existing needs

How to sell iA travel insurance?

Do you want to offer this new product to your existing clients and prospective clients? Here are the steps to follow:

  1. Complete and return the on-boarding form.
  2. In the days that follow, you will receive an email from TuGo containing the link to the Consumer Express site (online commerce site) and instructions for creating your user name and password for the Partner Platform. This platform includes the following tools:
    • Partner Express: Get rates, sell and renew iA travel insurance
    • Information centre: Complete mandatory online training
    • Statements: See and export statements in real time
    • Download centre: Quickly find and download insurance policies, key benefits and features, sales tools and much more
  3. Once you have completed the training, you will be ready to sell iA travel insurance.

There are two ways to sell travel insurance:

  1. Sell directly to your existing client or prospective client in Partner Express.
  2. Share the link to your Consumer Express website (online commerce site) by email or on social media and invite people to enrol by clicking on the link. By doing this, all sales will be attributed to you automatically.

iA travel insurance is available exclusively online. No paper tools exist. It is also offered directly on our website at: ia.ca/travel-insurance.


In partnership with TuGo, iA Financial Group helps travellers benefit from their iA travel insurance by offering:

  1. Reliable emergency assistance anywhere in the world, 24/7
  2. Multilingual customer service
  3. Simple underwriting criteria
  4. Exceptional claims service:
    • Travellers who contacts them after receiving treatment are never penalized.
    • The hospital is paid directly and billing is coordinated with the traveller’s provincial insurance or group insurance plan.
    • There are two ways to file a claim:

Whether they are frequent or occasional travellers, iA travel insurance covers your clients anywhere in the world, at any time should they have a medical emergency.

iA travel insurance is advantageous for clients of all ages. There are no medical eligibility questions for travellers 59 or under. Travellers 60 or over must complete a simple five-question medical questionnaire.