Contact Us

We welcome your questions, suggestions and comments.

IT HELP DESK

User services: 1-888-610-5101

INDIVIDUAL INSURANCE

Clients Telephone Service: 1-844-4 iA-INFO (442-4636)

iA - SERVICE CENTRES

Toronto Service Centre
iA Financial Group
Individual Insurance
522 University Ave
Toronto, ON  M5G 1Y7

Vancouver Service Centre
iA Financial Group
Individual Insurance 
400 – 988 W Broadway, PO Box 5900
Vancouver, BC  V6B 5H6

1-844-744-iATO (4286)
Fax – Local: 416-204-4777
Fax – Toll free: 1-877-780-7231
Email: infolife@ia.ca

1-844-744-iAVA (4282)
Toll free: 1-800-665-4458
Fax : 1-844-739-0634
Email: infolife@ia.ca

ADMINISTRATIVE SERVICES FOR INDIVIDUAL INSURANCE

Brokerage Network

Quebec Service Centre: 1-844-744-iAQC (4272)
Toronto Service Centre: 1-844-744-iATO (4286)
Vancouver Service Centre: 1-844-744-iAVA (4282)

 

Career Network

Underwriting & Support - New Business and Policy owner Services

Quebec Service Centre: :  1 844 411-iACA (4222)

INDIVIDUAL SAVINGS AND RETIREMENT

Clients Telephone Service: 1-844-4 iA-INFO (442-4636)

Quebec Service Centre
iA Financial Group
Individual Savings and Retirement
1080 Grande Allée West, PO Box 1907  
Station Terminus 
Quebec City, QC  G1K 7M3

1-844-744-iAQC (4272)  
Fax: 418-684-5161
Fax - Toll free: 1-855-685-5161
Questions: savings@ia.ca
Transactions: IAQtransactions@ia.ca

 

Toronto Service Centre
iA Financial Group
Individual Savings and Retirement
522 University Ave, Suite 400
Toronto, ON  M5G 1Y7

1-844-744-iATO (4286)
Fax: 416-585-8810
Fax – Toll free: 1-800-810-0197
Questions: savings@ia.ca
Transactions: IATtransactions@ia.ca

Vancouver Service Centre
iA Financial Group
Individual Savings and Retirement
400 – 988 W Broadway, PO Box 5900
Vancouver, BC  V6B 5H6

1-844-744-iAVO (4282)
Fax: 604-689-9682
Toll free fax : 1 833 832-7474
Questions: savings@ia.ca
Transactions: IAV-transactions@ia.ca

OTHER SERVICES

SUPPLIES CENTRE

Vancouver Supply Centre
Fax: (604) 873-3110
supplies@ia.ca

Quebec Supply Centre
Tel: (418) 684-5000, ext. 103000
material-resources@ia.ca

COMPENSATION, SALES NETWORKS

Brokerage Network

Quebec Service Centre
1-844-744-iAQC (4272) – extension 104252
Fax: 1-844-684-5097
Compensation: sales.compensation@ia.ca
Contracting: agentcontract@ia.ca

Toronto Service Centre
1-844-744-iATO (4286) – extension 302991
Fax: 1-800-806-4353
Compensation: iat-compensation@ia.ca
Contracting: iat-contracting@ia.ca

Vancouver Service Centre
1-844-744-iAVA (4282) - extension 403451
Fax: 604-733-4769
Compensation: iav-salescompensation@ia.ca
Contracting: iat-contracting@ia.ca

Career Network

418-684-5000 or 1-800-463-6236, extension 105087
Fax: 418-684-5097
Sales.compensation@ia.ca